Terms of Service - WALKINWEB INC

Payments:

Full payment is due at the time of order by credit card (Paypal or check payments are available please contact our office).

Taxes

US purchases are tax exempt. Canadian purchases are subject to GST or HST.

Refunds:

Refund requests are considered only if directly related to a below condition. Please read carefully.


Web Design

WALKINWEB INC agrees to deliver projects in a timely manner. However, delays in project completion may occur when:

  • There is a delay in any payments
  • The client requests further work, including changes in the scope, design, structure, or content of the project
  • The client purchases an additional service related to the project
  • There is a delay in the receipt of any material from the client

If a project stalls or a client becomes unresponsive for more than 6 weeks, the project will become "inactive" and a re-engagement fee of 15% of the total project cost will be assessed upon re-initiating the project. If there is no meaningful activity for 6 months the project may be terminated without refund.

Copy Content

Unless otherwise specified client is to provided all text verbiage related to history,service and or product of the website project.

Copyrights and trademarks

The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to WALKINWEB INC for inclusion in the Web Design Project are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, indemnify and defend WALKINWEB INC and its subcontractors from any liability (including attorney’s fees and court costs), including any claim or suit, threatened or actual, arising from the use of such elements furnished by the Client.

Web design project copyright

Copyright to the finished web design site produced by WalkinWeb, Inc will be owned by the Client. The Client will be assigned rights to use the Web Design Project as a web site, once final payment under this agreement have been paid. Rights to photos, graphics, source code, work-up files, and computer programs remain the property of their respective owners.


Online Marketing

Regardless of extremely successful result history and quantitative 'keyword position reports', online marketing and organic SEO (search engine optimization) work is governed by many factors which are outside the direct control of WALKINWEB INC and or any other marketing company. Therefore it is not possible to guarantee specific results. Hence, we do not guarantee specific increase in traffic, rankings, or overall online status.

Having said that, WALKINWEB INC can and does guarantee all work performed will be completed with the utmost integrity and quality. We have a strong ethical responsibility to provide the best service possible, and do so within the guidelines set forth by the major search engines. (ie: Google Webmaster Guidelines). Our results speak for themselves (see Live Results)

You acknowledge and agree that WALKINWEB INC makes no specific guarantee or warranty regarding the search providers and publishers to which it submits advertising on your behalf, including placement of organic search results, paid search advertising or any specific results. WALKINWEB INC does not warrant the number of calls, clicks, impressions or website visits or that paid search advertising will appear in response to any particular query. WALKINWEB INC does not warrant that the performance will be error-free but will immediately act to correct errors once they have been identified.

Ownership.

All SEO work prepared by WALKINWEB INC (DBA Submit Plus) for your website is yours to keep permanently. You will have complete ownership of all optimized content and all generated pages (if applicable). Detailed explanation of work performed along with associated files is forwarded on completion of assignment for your records.


Over-writing and re-installs:

It is the client's responsibility to insure optimized and/or installed content remains intact. If updating/editing the website from copies on your PC, you will need to download and use optimized files prepared for your assignment. Publishing changes without updating your local files will erase optimized content. Re-installation charges may apply if we are required to re-install over-written optimized content.

Under no circumstances, including negligence, shall WALKINWEB INC, its offices, agents or any one else involved in creating, producing or distributing WALKINWEB INC's Server service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the WALKINWEB INC Server service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to WALKINWEB INC's records, programs or services. Customer hereby acknowledges that this paragraph shall apply to all content on WALKINWEB INC's service.

Notwithstanding the above, Customer's exclusive remedies for all damages, losses and causes of actions whether in contract, tort including negligence or otherwise, shall not exceed the aggregate amount which Customer paid during the term of this contract and any reasonable legal fee and court costs.

Limited Liability

Customer expressly agrees that use of WALKINWEB INC's Server is at Customer's sole risk. Neither WALKINWEB INC, its employees, affiliates, agents, third party information providers, merchants licensers or the like, warrant that WALKINWEB INC's Server service will not be interrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of the Server service or as to the accuracy, reliability or content of any information service or merchandise contained in or provided through the WALKINWEB INC Server service, unless otherwise expressly stated in this contract.

Under no circumstances, including negligence, shall WALKINWEB INC, its offices, agents or any one else involved in creating, producing or distributing WALKINWEB INC's Server service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the WALKINWEB INC Server service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to WALKINWEB INC's records, programs or services. Customer hereby acknowledges that this paragraph shall apply to all content on WALKINWEB INC's service.

Notwithstanding the above, Customer's exclusive remedies for all damages, losses and causes of actions whether in contract, tort including negligence or otherwise, shall not exceed the aggregate amount which Customer paid during the term of this contract and any reasonable legal fee and court costs.

Lawful Purpose

Customer may only use WALKINWEB INC's servers for lawful purpose. Transmission of any material in violation of Canadian and United States laws is prohibited. To this effect, child pornography, hate sites, warez is strictly prohibited as well as housing any copyrighted information (to which the customer does not hold the copyright) on WALKINWEB INC's Server.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold WALKINWEB INC harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees, ("Liabilities") asserted against WALKINWEB INC, its agents, its customers, servants officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Customer,its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless WALKINWEB INC against Liabilities arising out of:

Any injury to person or property caused by any products sold or otherwise distributed in connection with WALKINWEB INC's Servers; Any material supplied by Customer infringing or allegedly infringing on the proprietary rights of a third party.

Contract

These Terms and Conditions constitutes the entire Contract and understanding of the parties. Any changes or modifications to these Terms and Conditions are agreed to by the both parties upon renewal of services.

Should you have any questions or concerns about these terms of service, please send us an email at:

Thank you for doing business with us! We really appreciate it.